External
Transferring a claim on Defcare falls into two categories, primary (overall responsibility for all processes) and secondary (responsibility for a single process e.g. permanent impairment or reconsideration).
MRCC delegates should refer to the Defcare User Manual, Section 11 for specific instructions. The User Manual can be found at:
http://defcare.dcb.defence.gov.au/Main/MRCC — staff/sys&process/manualsguides/defcare — MRCC — manual/Defcare%20User%20Manual%20(3).pdf
(Acrobat Version 3)
http://defcare.dcb.defence.gov.au/Main/MRCC — staff/sys&process/manualsguides/defcare — MRCC — manual/Defcare%20User%20Manual.pdf
(Acrobat Version 4 or above)