DATE OF ISSUE: 3 DECEMBER 1993
REPLACEMENT OF PENSIONER HEALTH BENEFITS (PHB) CARD WITH PLASTIC-LAMINATED PENSIONER CONCESSION CARD (PCC)
INTRODUCTION
The purpose of this Departmental Instruction is to provide information concerning the new plastic-laminated card, the Pensioner Concession Card (PCC) which will replace the Pensioner Health Benefits (PHB) card from 1 January 1994.
BACKGROUND
2.As part of the 1992/93 Budget when the Government extended fringe benefits to all service pensioners from 1 April 1993, it also announced that the PHB card would be replaced with a plastic PCC.
3.The PHB card is currently used by Commonwealth, State/Territory and Local government authorities, as well as other private organisations, as proof of eligibility for the range of benefits and concessions they provide to pensioners.
4.Subsequent to the Budget decision, the final form that the plastic PCC will take was deferred until 1995. In the interim the Minister agreed to the replacement of the PHB with a plastic-laminated PCC for the 1994 calendar year, effective 1 January 1994.
TARGET POPULATION
5.It is estimated that approximately 356,000 service pensioners will receive a PCC. The number of PCCs to be issued in each State/Territory are as follows:
NSW — 117,908
VIC 82,439
QLD 71,419
WA 33,396
SA 36,348
TAS 14,490
6.It should be noted that these figures include FB 'saved' clients and carers.
AIM
7.The purpose of replacing the existing cardboard PHB with a plastic-laminated card is to reduce card replacement, through increased durability and also to reduce mailing costs. It also aims to rationalise the number of cards that pensioners are required to use for access to concessions and that providers are required to recognise.
CHANGES
8.RL Polk & Co Pty Ltd will produce and mail PCCs for the 1994 issue. In early December 1993, all service pensioners will be issued with a PCC for use from 1 January 1994. The card is valid only until 31 December 1994.
9.Polk will also undertake the ongoing issue of cards during 1994 for reissues, transfers in, new grants and if necessary, changes of address.
10.Branch offices will also issue cards during 1994, but only on an emergency basis and for manual action cases. See paragraphs 33 to 39.
11. The current Transport Concession Card (TC1) will be amalgamated with the PCC, therefore a separate TC1 will not be issued for 1994. From 1 January 1994, service pensioners will need to produce only the PCC to receive both travel and other concessions.
12.Where relevant, travel vouchers will be issued as an attachment to the card carrier.
13.It should be noted that war widow/ers in New South Wales, Victoria and Western Australia will continue to receive a War Widow/er Transport Concession Card. The issue of transport cards to war widows for use in 1994 is the subject of a separate Departmental Instruction.
CARDS/CARRIERS
14.Due to a number of technical problems with Polk and the sub-contractor the timeframe for the production and despatch of the cards has been substantially reduced. As a result the cards produced and issued as part of the bulk mailout exercise will be laminated on the front only with the back remaining unlaminated. Cards issued on an emergency basis and for transfers in, new grants, reissue and changes of address will not be laminated at all.
15.The card itself will be a push-out section of an A4 carrier which will contain information on Commonwealth, State/Territory and Local government concessions and fringe benefits.
16.A sample of the card/carrier is at Attachment A.
17.Information on the card/carrier will be state specific and personalised as follows:
Card Front
State logo and card title
Name
Address
Pension Number (including state prefix)
Date of Grant (of fringe benefits)*
Year of Issue
* In the case of pensioners who gained FB eligibility prior to 1984, the date recorded under Date of Grant is to be 1 January 1984. Those who gained eligibility after 1 January 1984 will have the actual fringe benefits date recorded.
Card Back
Space for signature
Names of dependent children (up to 7*)
* If there are more than 7 children, a second card is to be issued with the remaining children's names on it.
Please note: The name(s) of dependent children are to be recorded on both the veteran's and the spouse's cards.
Carrier
DVA branch address, (NT and QLD regional office address)
DVA branch/regional office PO Box numbers
DVA branch/regional office telephone numbers
Pensioner's name
Pensioner's address
Details of card use, Commonwealth and State specific concessional information.
Vouchers
Vouchers vary in quantity, size and purpose from State/Territory to State/Territory. No additional information is required to be included on vouchers by branch offices.
Please note: Branch offices will be required to add the personalised details to cards issued in emergencies and for manual issue cases. These details are at Attachment B.
FREQUENCY OF ISSUE
18.Ongoing card despatch will be processed on a weekly basis, ie a cartridge will be despatched from DVA to POLK once a week, containing details of all clients who gained PCC eligibility or requested a card reissue in the previous week. A schedule of all these cases will be sent to branch offices.
19.Sufficient non-laminated stock will be provided to branches for issue of cards in an emergency, cards for non-custodial parents and fringe benefits 'saved' cases and reissue and new grants of cards to carers.
REPLACEMENT TRAVEL VOUCHERS
20.As part of the bulk issue of PCCs travel vouchers will be issued to PCC holders resident in all states and the ACT, but not the NT.
21.In the case of new grants of service pension and transfers in to a new state, travel vouchers should continue to be automatically issued as part of the card/carrier throughout 1994, unless previously issued in 1994 through earlier entitlement to pension.
22.In the case of replacement cards where the service pensioner has lost or destroyed the card accidentally, the following rules apply to voucher issue:
if cards/vouchers are lost or destroyed prior to 28 January 1994 replacement vouchers will be automatically issued.
From 28 January 1994, reissue of replacement vouchers for all states, with the exception of Western Australia, will be suppressed by Polk. A slight amendment to the wording will also occur for replacement card/carriers.
in the case of Western Australia, either the word "replacement" or "duplicate" will be printed on the voucher.
23.In Queensland, requests for replacement vouchers should be directed to the State Department of Transport. The client will be required to provide a Statutory Declaration.
24.Similarly, any requests for replacement vouchers by New South Wales residents should be directed to the State Rail Authority.
25.Requests by residents in the remaining States/Territories should be advised that they will not be issued with duplicate vouchers.
WAR WIDOW/ERS
26.A war widow/er who is also a service pensioner in her/his own right will receive a PCC issued by DVA. Similarly, a war widow/er in receipt of a DSS age pension will be issued with a PCC by DSS.
27.As in previous years, central office will issue a separate War Widow/er Transport Concession Card (TC1) and travel vouchers to war widow/ers in NSW and VIC. WA branch office will issue a separate transport concession card and voucher to war widow/ers in WA.
28.SA and QLD state governments recognise the DTEC for concession purposes. However, QLD City Rail also issues war widow/ers with 4 travel vouchers.
29.War widow/ers in the ACT, NT and TAS are not eligible for separate transport concession cards or vouchers.
30.To ensure that those war widow/ers in NSW, VIC, QLD and WA who are also in receipt of an income support pension do not receive two sets of vouchers (one with their PCC and one with their TC1), vouchers attached to their PCC carrier will be suppressed. Special text advising this group that they will receive their vouchers with their TC1 will appear in the voucher space on the carrier. Special text is at
Attachment C.
31.As previously mentioned in paragraph 13 travel concessions for war widow/ers will be the subject of a separate Departmental Instruction.
CLIENTS WHO WILL NOT RECEIVE A PCC
32.The following groups will not receive PCCs:
Overseas clients
AMS recipients (unless there is some other entitlement)
CLIENTS ISSUED PCCS BY DSS
33.The following groups will be issued PCCs by DSS. No cards will be issued to them by DVA:
Working Rule B widows
War widows with DSS entitlement
BULK ISSUE OF BORDER TOWN CASES
34.Border town cases are those clients who live in one State, but whose files are being handled by a different State. These clients will receive a PCC for the State in which they live, not for the State which handles their file.
MANUAL ISSUE CASES
Special Register Cases
35.Polk will produce PCCs for special register cases. These cards will then be forwarded to branch offices for mailing to clients.
Emergency Issues
36.Branch offices will be required to issue cards on an emergency basis, however, these issues should be restricted. Changes of address cases should not automatically require a new PCC unless it is required for rate rebates etc.
Non-custodial Parents
37.As currently, issue of cards for use by non-custodial parents will have to be manually personalised and issued by branch offices.
Carers
38.Cards for existing carers can be produced as part of the bulk exercise, however, any new grants to carers will have to be manually issued by branch offices. A list of carers who will receive PCCs and their addresses has been provided to branch offices.
39.It is anticipated that a systems solution will be introduced next year to automatically issue cards to carers.
Fringe benefits 'saved' cases
40.Automatic solutions are now in place for recording fringe benefits 'saved' cases on EATERS. Refer DI B59/93. FB 'saved' cases will be included in the bulk issue of the PCC, however, should a FB 'saved' client on nil rate of pension require a reissue these will have to be produced manually by Branch Offices.
Base stock for Border Town cases
41.It should be noted that a small number of clients, including carers, are residing in a different state to the state that is paying the pension. Branches will have to liaise with the relevant residential state to arrange for supply of base stock for manual issue to these clients.
BULK ISSUE REPORTS
42.Branch offices will not receive reports for the bulk issue, but will be provided with the following listings of cases:
Carers;
Clients who did not receive a PCC and the reason, eg clients with an overseas address.
INSERTS
43.Two 1/3 A4 inserts will be included with the PCC mailout:
Telephone Allowance, which is blue with darker blue print; and
Veterans Health Week which is aqua with darker aqua print.
44.Copies of the flyers are at Attachment D.
TIMEFRAME
45.Data will be extracted and transferred to Polk on 15 November 1993 and personalisation will commence on 20 November.
46.Weekly data transfer and card/carrier personalisation for new clients, transfers in, change of address and reissues (except carers) will also commence on 20 November.
47.Bulk mailout of cards will occur progressively from 29 November with the last mailout date being 6 December 1993.
PHB ISSUE FOR REMAINDER OF 1993
48.Following cut-off on 13 November 1993, it will not be possible to issue PHB cards automatically. Therefore, from 13 November to 31 December 1993 branch offices will be required to manually personalise PHB cards for new pension grants and transfers in etc.
49.A PCC for 1994 will be automatically despatched to all service pensioners, including those with new eligibility, from late November.
DVA SYSTEMS
On-line screen changes
50.There will be very few amendments to the PP.RH screen and card reissues will continue to be made from this screen.
51.A new card enquiry screen EC.PC (PC Card and History) will be created. A copy of the screen is at Attachment E.
52.PHB/PCC history will no longer be recorded on the EC.CC (Current Card and History) screen. However, there will be no change to the EC.CC screen where DVA treatment card history is recorded.
53.Details of FB eligibility will also be available on the General Inquiry System.
54.All irrelevant PHB and PBC references will be removed from the on-line computer programs. PHB and PBC references recorded for historical data purposes will remain.
ADVICES
55.Changes to fringe benefits and recall of fringe benefits cards on the payment advices systems include replacement of references to PHB with PCC, and advice that cards will be issued separately. These changes will be introduced on payday
23 December 1993.
56.Branches are required to change any references to PHB and PBC (if still in existence) to PCC on PC based advice letters, such as those issued to carers.
57.As previously advised on 27 September 1993, any fringe benefits pamphlets held by branches should be amended to reflect both the extension of fringe benefits and the replacement of PHB (and PBC) references with PCC.
AUDIT TRAIL
58.For audit purposes, both within DVA and Polk, the weekly issues will have a sequential number recorded on the back of the card carrier in the top right hand corner. This applies only to the weekly issues, no sequential numbers will be recorded on the bulk issue cards.
59.Non-personalised base stock provided to branches will be in continuous sheeting.
60.Similar to the obsolete PHB cards, the PCCs are accountable documents and their receipt and issue will be controlled in accordance with Treasury Directions relating to such documents.
61.A register of manual issues should be maintained. When a new card is issued by branch office staff the card number, file number, name and address should be
registered and an indication of whether it is:
a new grant/transfer in;
a change of address or other continuation; or
a reissue or duplicate card.
LOSS OF ELIGIBILITY
62.The timeframe for card production/despatch is such that cards will be issued to clients who will lose eligibility before the end of 1993. It is not possible to extract these cards prior to mailout due to time constraints. Branch office staff may receive enquiries resulting from this and should ensure that they are dealt with sympathetically.
EVALUATION
63.Branches should make arrangements to differentiate statistical data on card related enquiries from other enquiries within the VAS unit and income support sub-section for a post-implementation evaluation.
64.Statistics are required on the number of inquiries regarding the PCC issue for the period 29 November 1993 to 1 January 1994. Statistics should be forwarded to Liz Lambart, PD&I Section, Central Office.
CONTACT OFFICERS
65.Contact officers for this project are Oona O'Beirne on (02) 213 7771 and Liz Lambart on (06) 289 6405. A list of Branch contact officers is at Attachment G.
KAY GRIMSLEY
ASSISTANT SECRETARY
INCOME SUPPORT BRANCH
BENEFITS PROGRAM
THIS ATTACHMENT HAS BEEN REKEYED TO ENABLE IT TO BE INCLUDED ON THE GENERAL
ATTACHMENT A
NORTHERN TERRITORY
Suite I
Cascom Centre
15 Scaturchio Street
CASUARINA 0810
Pension No.
Date of Grant: 20/12/84
DARWIN 0800
Your Pensioner Concession Card (PCC)
Here are your Pensioner Concession Card (PCC) and vouchers for 1994.
Push the card out of this letter as shown above. You should use this card from 1 January 1994, while you remain on the pension.
This PCC replaces the Pensioner Health Benefits and Transport Concession Cards.
WHAT CONCESSIONS CAN I GET WITH MY PCC?
Commonwealth Concessions
Discount fares on the Australian National Railways.
Discounts from Australia Post on mail redirection fees if you change address.
Payment of telephone allowance, with your pension, every three months if you have the phone on at home in your or your partner's name
Free eyesight tests from optometrists who bulk bill Medicare.
Free hearing aids from Australian Hearing Services.
Listed pharmaceuticals at $2.60 per prescription.
You must present this PCC to your pharmacist to obtain cheaper medicines.
STATE/COMMONWEALTH CONCESSIONS
Rebates on your property and water rates if you are a householder;
Rebates on your energy bills (gas, electricity);
Reductions on fares on public transport including some free travel within your State;
Reductions on motor vehicle registration and third party insurance charges.
OTHER CONCESSIONS
You may be able to get some other concessions in South Australia on presentation of your PCC. Show your PCC and ask what concessions are available when you get services - government and non-government.
MORE INFORMATION
If you want to know more about other concessions, contact Veterans' Affairs at the above address, or by telephoning (03) 284 420 metropolitan residents), 008 113 304 (country residents).
Carry this PCC at all times when you travel. Show your PCC and ticket on demand to an authorised employee of the transport authority.
PCC holders may qualify for a range of Northern Territory Government concessions. You should be aware that the PCC will not by itself qualify you for some of these concessions. It will be necessary for you to also hold an "N.T. Pensioner Concession Card". The N.T. Pensioner Concession Cards are issued by local Community Care Centres and are only issued after the pensioner has lived in the Northern Territory for 6 months. To find out if you are eligible for the concessions listed below, you should contact the Community Care Centres, Department of Health and Community Services or the relevant Authority.
HEALTH
free ambulance travel in an emergency.
free clinic care on doctor's recommendation.
free dental treatment at N.T. Government Dental Clinics.
free spectacles lenses and free frames within a specified range once in any 24 month period.
TRAVEL AND TRANSPORT
concession fares on Darwin and Alice Springs Bus Services.
concession fare to any Australian capital after each 2 years in the Territory (this 50% concession is restricted to aged persons, TPI Veterans and aged War Service Veterans).
drivers licence rebate.
motor vehicle registration and compulsory insurance rebate.
HOUSEHOLD SERVICES
concession on your quarterly electricity bills.
garbage charge concession.
concession on annual council rates.
concession on quarterly water and sewerage charges.
Note: these concessions apply only to your principal residence
WESTERN AUSTRALIA
20 Terrace Road
EAST PERTH WA 6004
Pension No.:
Date of Grant:16/07187
PERTH 6000
Your Pensioner Concession Card (PCC)
Here are your Pensioner Concession Card (PCC) and vouchers for 1994.
Push the card out of this letter as shown above. You should use this card from 1 January 1994, while you remain on the pension.
This PCC replaces the Pensioner Health Benefits and Transport Concession Cards.
WHAT CONCESSIONS CAN I GET WITH MY PCC?
Commonwealth Concessions
Discount fares on the Australian National Railways.
Discounts from Australia Post on mail redirection fees if you change address.
Payment of telephone allowance, with your pension, every three months if you have the phone on at home in your or your partner's name
Free eyesight tests from optometrists who bulk bill Medicare.
Free hearing aids from Australian Hearing Services.
Listed pharmaceuticals at $2.60 per prescription.
You must present this PCC to your pharmacist to obtain cheaper medicines.
STATE/COMMONWEALTH CONCESSIONS
Rebates on your property and water rates if you are a householder;
Rebates on your energy bills (gas, electricity);
Reductions on fares on public transport including some free travel within your State;
Reductions on motor vehicle registration and third party insurance charges.
OTHER CONCESSIONS
You may be able to get some other concessions in South Australia on presentation of your PCC. Show your PCC and ask what concessions are available when you get services - government and non-government.
MORE INFORMATION
If you want to know more about other concessions, contact Veterans' Affairs at the above address, or by telephoning (09) 425 8222 (metropolitan residents), 008 113 304 (country residents).
Carry this PCC at all times when you travel. Show your PCC and ticket on demand to an authorised employee of the transport authority.
PCC holders may qualify for a range of Western Australian Government concessions. You should be besides possession of a card. To find out whether you are eligible for the concessions listed below, you should contact the relevant Department Authority.
SECWA
Supply Charge Rebate
Dependent Child Rebate
Account Establishment Exemption
Meter Testing/Checking Concession
TRANSPORT
Supply Charge Rebate
Dependent Child Rebate
Account Establishment Exemption
Meter Testing/Checking Concession
WA DEPARTMENT OF TRANSPORT
Inter-town bus Fares*
Intra-town Bus Fares*
North-East Pensioners Annual Free Trip South
WESTRAIL
Annual Free Trip
Interstate Rail Fares
Inter-town Rail/Coach Fares
POLICE LICENSING
Motor Driver's Licence Concession
Motor Vehicle Licence Concession
ENTITLEMENT
Allows annual free trip:
On Westrail country rail and road coach services, within WA; for two single journeys between the same location in the same year, or one return journey per annum. It cannot be used for a journey interstate or a part thereof.
OR
By air or coach, for one return journey, to Perth or the South West Land Division (provided the fare is not greater than that to Perth) for permanent residents who have lived north of the 26th parallel continuously for 2 years or more.
This entitlement is not transferable and does not apply to dependants.
WA HEALTH DEPARTMENT
Spectacles Subsidy Scheme aware that other eligibility requirements often apply.
Patient's Assisted Travel Scheme - contact your Non-metropolitan.
W. A WATER AUTHORITY
Annual Charges Rebate or Deferment
Consumption Concession.
COUNCIL RATES
Rates Rebate or Deferment
WA MINISTRY OF EDUCATION
Needy Child Grant - Community based pre school fees
Secondary Assistance Scheme - contact your child's school registrar or principal
OTHER
TAFE Course Fees
Legal Aid-Legal Aid Commission of WA
Recreational Fishing Licences - WA Fisheries Department.
Zoo Entrance Fees
ST JOHN AMBULANCE
Ambulance Transport Concession
*Possession of your PCC automatically entitles you to this concession.
PLEASE NOTE:
THIS VOUCHER IS NEEDED TO GET YOUR ANNUAL FREE TRIP IN W.A.
PLEASE KEEP IT IN A SAFE PLACE.
SOUTH AUSTRALIA
Blackburn House
199 Grenfell Street
ADELAIDE SA 5000
Pension No
Date of Grant: 01/02/85
YOUR PENSIONER CONCESSION CARD (PCC)
Here are your Pensioner Concession Card (PCC) and vouchers for 1994.
Push the card out of this letter as shown You should use this card from 1 January 1994, while you remain on the pension.
This PCC replaces the Pensioner Health Benefits and Transport Concession cards.
WHAT CONCESSIONS CAN I GET WITH MY PCC?
Commonwealth Concessions
Discount fares on the Australian National Railways.
Discounts from Australia Post on mail redirection fees if you change address.
Payment of telephone allowance, with your pension, every three months if you have the phone on at home in your or your partner's name
Free eyesight tests from optometrists who bulk bill Medicare.
Free hearing aids from Australian Hearing Services.
Listed pharmaceuticals at $2.60 per prescription.
You must present this PCC to your pharmacist to obtain cheaper medicines.
RAIL TRAVEL VOUCHER 1994
For conditions of use see back of voucher
Name:
Pensioner No:
Single — Ticket No:
From:Value: $
To:
This voucher is not transferable
Holder's Signature — Date
STATE/COMMONWEALTH CONCESSIONS
Rebates on your property and water rates if you are a householder;
Rebates on your energy bills (gas, electricity);
Reductions on fares on public transport including some free travel within your State;
Reductions on motor vehicle registration and third party insurance charges.
OTHER CONCESSIONS
You may be able to get some other concessions in South Australia on presentation of your PCC. Show your PCC and ask what concessions are available when you get services - government and non-government.
MORE INFORMATION
If you want to know more about other concessions, contact Veterans' Affairs at the above address, or by telephoning (08) 213 2568 (metropolitan residents), 008 113 304 (country residents) or 008 888 121 (Northern Territory residents)
Carry this PCC at all times when you travel. Show your PCC and ticket on demand to an authorised employee of the transport authority.
RAIL TRAVEL VOUCHER 1994
For conditions of use see back of voucher
Name:
Pensioner No:
Single — Ticket No:
From:Value: $
To:
This voucher is not transferable
Holder's signature — Date
Present your PCC to obtain concessions on:
Suburban trains, trams and authorised buses
Country trains within South Australia
Free Australian National Country Rail Travel
Presentation of these vouchers at an Australian National booking office will entitle the holder to one free economy return, or two single passenger rail journey(s) between two AN stations in South Australia on lines south of and including Port Augusta and Broken Hill.
Travel Information
The PCC is not transferable and must be shown on demand or full fares are payable. It can only be used by you. Use of this card by other persons is an offence.
The person to whom the PCC is issued is entitled to concession fares on STA public transport services, provided it is carried at all times whilst travelling and produced when requested.
Half fare concessions are granted for travel on Australian National (rail).
Ancillary charges such as sleeping berth and meal charges to be paid in full.
Fare concessions for interstate rail travel over main line only between Perth and Brisbane (via Broken Hill or via Melbourne) are only available on presentation of this card.
If you are visiting interstate you may use your PCC only at the discretion of the local transport authorities.
While travelling in some states you may be required to produce your PCC to obtain any concession fares which are available to you.
Free Australian National Country Rail Travel
Presentation of this voucher and your PCC at an Australian National booking office will entitle the holder to free economy return, or two single passenger rail journey(s) between two AN stations in South Australia on lines south of and including Port Augusta and Broken Hill.
Free Australian National Country Rail Travel
Presentation of this voucher and your PCC at an Australian National booking office will entitle the holder to one free economy return, or two single passenger rail journey(s) between two AN stations in South Australia on lines south of and including Port Augusta and Broken Hill.
Montpelier Building
21 Kirksway Place
BATTERY POINT TAS 7004
Pensions No:
Date of Grant: 01/01/84
Your Pensioner Concession Card (PCC)
Here are your Pensioner Concession Card (PCC) and vouchers for 1994.
Push the card out of this letter as shown above. You should use this card from 1 January 1994, while you remain on the pension.
This PCC replaces the Pensioner Health Benefits and Transport Concession Cards.
WHAT CONCESSIONS CAN I GET WITH MY PCC?
Commonwealth Concessions
Discount fares on the Australian National Railways.
Discounts from Australia Post on mail redirection fees if you change address.
Payment of telephone allowance, with your pension, every three months if you have the phone on at home in your or your partner's name
Free eyesight tests from optometrists who bulk bill Medicare.
Free hearing aids from Australian Hearing Services.
Listed pharmaceuticals at $2.60 per prescription.
You must present this PCC to your pharmacist to obtain cheaper medicines.
STATE/COMMONWEALTH CONCESSIONS
Rebates on your property and water rates if you are a householder;
Rebates on your energy bills (gas, electricity);
Reductions on fares on public transport including some free travel within your State;
Reductions on motor vehicle registration and third party insurance charges.
OTHER CONCESSIONS
You may be able to get some other concessions in South Australia on presentation of your PCC. Show your PCC and ask what concessions are available when you get services - government and non-government.
MORE INFORMATION
If you want to know more about other concessions, contact Veterans' Affairs at the above address, or by telephoning (002) 216 666 (metropolitan residents), 008 001 211 (country residents).
Carry this PCC at all times when you travel. Show your PCC and ticket on demand to an authorised employee of the transport authority.
TASMANIA — 1994
TRANSPORT VOUCHER
Name: .
Address:
DEVONPORT — 7310
I
Pension Type: Service Pension
Please sign the declaration of the back of this voucher
TASMANIA — 1994
TRANSPORT VOUCHER
Name: .
Address:
DEVONPORT — 7310
I
Pension Type: Service Pension
Please sign the declaration of the back of this voucher
TASMANIA — 1994
TRANSPORT VOUCHER
Name: .
Address:
DEVONPORT — 7310
I
Pension Type: Service Pension
Please sign the declaration of the back of this voucher
TASMANIA — 1994
TRANSPORT VOUCHER
Name: .
Address:
DEVONPORT — 7310
I
Pension Type: Service Pension
Please sign the declaration of the back of this voucher
Pensioner Concession Card holders may qualify for a range of Tasmania Government Concessions.
You should be aware that this card may not qualify for some of these concessions.
To find out if you are eligible for the concessions listed below, you should contact the relevant Department or Authority.
TRAVEL
You must show your PCC to get concession fares on:
Metropolitan Transport Trust (METRO) Bus Services T.T. Line Tasmania Bass Strait Ferry Service (concession berths are limited in peak periods)
Private Bus Services.
VOUCHERS
The vouchers issued with the PCC can be attached to relevant documents issued by the Tasmania Department of Transport and Works when seeking:
reduced vehicle registration fees (including third party insurance costs);
reduced drivers licence fees; or
when applying for a bus pass or membership of the Transport Access Scheme.
EDUCATION
Secondary Students Accommodation Allowance
School Certificate Allowance
Loan Issue
Conveyance Allowance
Other Student Transport Assistance
Assistance with student spectacle costs.
HEALTH
Dental services
Supply of dentures
Assistance with spectacles
PARKS AND WILDLIFE SERVICES
Reduced entry fees to National Parks
Reduced entry fees to caves operated by the Parks and Wildlife Service
Reduced tariffs at camping grounds operated by the Parks and Wildlife Service
Reduced fees for non-commercial game licences.
Pension No:X007108A
Date of Grant: 01/01/84
No. of Dependants: 0
The person named as the beneficiary on this voucher, authorise the Department of Veterans Affairs to confirm that I am receiving fringe benefits. This information is required for the sole purpose of confirming eligibility to the nominated concession.
Holder's Signature — Date
Pension No:X007108A
Date of Grant: 01/01/84
No. of Dependants: 0
The person named as the beneficiary on this voucher, authorise the Department of Veterans Affairs to confirm that I am receiving fringe benefits. This information is required for the sole purpose of confirming eligibility to the nominated concession.
Holder's Signature — Date
Pension No:X007108A
Date of Grant: 01/01/84
No. of Dependants: 0
The person named as the beneficiary on this voucher, authorise the Department of Veterans Affairs to confirm that I am receiving fringe benefits. This information is required for the sole purpose of confirming eligibility to the nominated concession.
Holder's Signature — Date
Pension No:X007108A
Date of Grant: 01/01/84
No. of Dependants: 0
The person named as the beneficiary on this voucher, authorise the Department of Veterans Affairs to confirm that I am receiving fringe benefits. This information is required for the sole purpose of confirming eligibility to the nominated concession.
Holder's Signature — Date
VICTORIA
300 Latrobe Street
MELBOURNE VICE 3001
Pension No.:
Date of Grant: 01/01184
Your Pensioner Concession Card (PCC)
Here are your Pensioner Concession Card (PCC) and vouchers for 1994.
Push the card out of this letter as shown above. You should use this card from 1 January 1994, while you remain on the pension.
This PCC replaces the Pensioner Health Benefits and Transport Concession Cards.
WHAT CONCESSIONS CAN I GET WITH MY PCC?
Commonwealth Concessions
Discount fares on the Australian National Railways.
Discounts from Australia Post on mail redirection fees if you change address.
Payment of telephone allowance, with your pension, every three months if you have the phone on at home in your or your partner's name
Free eyesight tests from optometrists who bulk bill Medicare.
Free hearing aids from Australian Hearing Services.
Listed pharmaceuticals at $2.60 per prescription.
You must present this PCC to your pharmacist to obtain cheaper medicines.
STATE/COMMONWEALTH CONCESSIONS
Rebates on your property and water rates if you are a householder;
Rebates on your energy bills (gas, electricity);
Reductions on fares on public transport including some free travel within your State;
Reductions on motor vehicle registration and third party insurance charges.
OTHER CONCESSIONS
You may be able to get some other concessions in South Australia on presentation of your PCC. Show your PCC and ask what concessions are available when you get services - government and non-government.
MORE INFORMATION
If you want to know more about other concessions, contact Veterans' Affairs at the above address, or by telephoning (03) 284 6420 (metropolitan residents), 008 113 304 (country residents).
Carry this PCC at all times when you travel. Show your PCC and ticket on demand to an authorised employee of the transport authority.
Registration and TAC Injury — 1994
Insurance Concessions
Name:
Address:
MELBOURNE — 3000
Pensioner No:
Date of Grant: 01/01/84
Details of vehicle on which
concession is claimed:
PENSIONER FREE 1994
TRAVEL VOUCHER
Name:
Pensioner No:
From:Station/Location:
Ticket No:
To:Value: $
I declare that the ticket issued to me free of charge in exchange for this voucher will be used for travel only by myself.
Holder's signature — Date
PCC holders may qualify for a range of Northern Territory Government concessions. You should be aware that the PCC will not by itself qualify you for some of these concessions. It will be necessary for you to also hold an "N.T. Pensioner Concession Card". The N.T. Pensioner Concession Cards are issued by local Community Care Centres and are only issued after the pensioner has lived in the Northern Territory for 6 months. To find out if you are eligible for the concessions listed below, you should contact the Community Care Centres, Department of Health and Community Services or the relevant Authority.
HEALTH
free dental services.
subsidy for dentures.
school dental services.
Victorian Patient Transport Assistance Scheme.
free eye examinations and low cost glasses.
VICROADS
transport accident charge
motor vehicle registration concession.
COMMISSIONER OF LAND TAX
waiver of land tax on principal place of residence.
STAMP DUTIES OFFICE
full exemption from stamp and mortgage duty under certain conditions
LOCAL COUNCIL
concessions on council rates
concessions for dog registration
EDUCATION
Education Maintenance Allowance
ENERGY AND WATER
concessions on gas and electricity bills
concessions on water rates and consumption.
TRAVEL CONCESSIONS AND CONDITIONS OF USE FOR TRAVEL PURPOSES
Please note: Concessions are available only to PCC holders on the following Victorian and interstate services.
The PCC holder is entitled to one free economy return trip on any PTC service per year. To arrange your travel take your PCC and your Pensioner Free Travel voucher to a V/Line or Met booking office in Victoria.
Dependants are not entitled to obtain concession fares on these services. Your PCC must be carried at all times when travelling.
Passengers are carried in accordance with Transport Act 1983 No. 9921 (as amended) and the regulations made under that Act.
Secretary of Transport
VICTORIAN TRAVEL
The cardholder, on presentation of their PCC, is entitled to purchase concession fare tickets for all public transport services within Victoria. this includes travel on Melbourne metropolitan services (trams, trains and buses). V/Line (rail and coach) services and Urban and Country Bus services.
INTERSTATE TRAVEL
Victorian cardholders, on presentation of their PCC, may travel, at concession fares, on urban government public transport services in Queensland, New South Wales, South Australia, Tasmania, Western Australia and the Australian Capital Territory and on country public transport services in New South Wales and on interstate rail travel on main lines between Perth and Brisbane (via Broken Hill or Melbourne). Cardholders are also entitled to a 50 percent rail fare reduction on the Australian National Railway services between Coonamia (Port Pirie) - Kalgoorlie and Coonamia (Port Pirie) - Alice Springs.
PENSIONER FREE TRAVEL VOUCHER - CONDITIONS OF USE
This voucher entitles the named PCC
holder to one free economy return ticket for travel on PUBLIC TRANSPORT CORPORATION services anywhere in Victoria subject to he following conditions.
1. This voucher is not a ticket but must be exchanged for a VLine or Met ticket before the journey is commenced.
2. The Victorian Government PCC current for 1994 must also be presented to the booking office with this voucher. The PCC must be presented to any authorised PTC employee on demand during the journey.
3. The free economy return ticket will be available for travel only between the two Victorian stations/locations shown on the ticket for one return journey only.
4. The forward journey must commence on the date shown on the ticket and return journey completed within three calendar months of that date.
5. The free tickets only valid for a journey commencing on or before 31 December 1994, and if lost will not be replaced.
6. First class travel may be arranged on payment of the difference between economy and first class full adult fares for the journey. The cost of any ancillary changes must be borne by the cardholder. A reservation must be held if travel is by a booked service.
Registration and TAC Injury Insurance Concessions
A concession is available from the Victorian Government on vehicles owned by the holder of this card or their spouse.
Only the concession can be claimed on a card
The vehicle must be registered in the name of the cardholder or spouse.
What to do:
If you current have a pension concession, and you wish to retain a concession you must fill in this voucher and mail it to:
Vic Roads
GPO Box 164N
Melbourne 3001
If you or your spouse wish to apply for a pension concession, please take this voucher to a VicRoads office.
I, the person named as the beneficiary on this voucher authorise the Department of Social Security to confirm that I am receiving fringe benefits.
This information for the sole purpose of confirming my eligibility for a registration of RAC injury Insurance Premium concession.
AUSTRALIAN CAPITAL TERRITORY
Centennial Plaza
280 Elizabeth Street
Pension No:
Date of Grant: 01/01/84
Your Pensioner Concession Card (PCC)
Here are your Pensioner Concession Card (PCC) and vouchers for 1994.
Push the card out of this letter as shown above. You should use this card from 1 January 1994, while you remain on the pension.
This PCC replaces the Pensioner Health Benefits and Transport Concession Cards.
WHAT CONCESSIONS CAN I GET WITH MY PCC?
Commonwealth Concessions
Discount fares on the Australian National Railways.
Discounts from Australia Post on mail redirection fees if you change address.
Payment of telephone allowance, with your pension, every three months if you have the phone on at home in your or your partner's name
Free eyesight tests from optometrists who bulk bill Medicare.
Free hearing aids from Australian Hearing Services.
Listed pharmaceuticals at $2.60 per prescription.
You must present this PCC to your pharmacist to obtain cheaper medicines.
STATE/COMMONWEALTH CONCESSIONS
Rebates on your property and water rates if you are a householder;
Rebates on your energy bills (gas, electricity);
Reductions on fares on public transport including some free travel within your State;
Reductions on motor vehicle registration and third party insurance charges.
OTHER CONCESSIONS
You may be able to get some other concessions in South Australia on presentation of your PCC. Show your PCC and ask what concessions are available when you get services - government and non-government.
MORE INFORMATION
If you want to know more about other concessions, contact Veterans' Affairs at the above address, or by telephoning 008 113 304.
Carry this PCC at all times when you travel. Show your PCC and ticket on demand to an authorised employee of the transport authority.
NSW PENSIONER RATE 1994 TRAVEL VOUCHER
FOR CONDITIONS OF USE SEE BACK OF VOUCHER
Name:
Pensioner No.
Single/Return — ticket No:.:
From:Value: $
To
This voucher is not transferable
...................................................
Holder's Signature — Date
NSW PENSIONER RATE 1994 TRAVEL VOUCHER
FOR CONDITIONS OF USE SEE BACK OF VOUCHER
Name:
Pensioner No.
Single/Return — Ticket No:.:
From:Value: $
To
This voucher is not transferable
...................................................
Holder's Signature — Date
V S 100002 1
Specimen Signature
Name of Dependants:
Show your PCC and you can get:
Pensioner concession fare rate on all buses and ferries EXCEPT Jetcats, ferry cruises, spedal and premium bus services.
Pensioner concession fare rate on railways and SRA/V-Line road coach services wholly within New South Wales and wholly within Victoria (single or return journey) as often as desired. No privileges are available
on certain special services, as advertised.
Country rail/coach excursion tickets may be purchased at specially reduced rates on any day for journeys not exceeding 129 Kms for travel between any two N.S.W. country stations (or locations), provided the Journey is wholly outside the boundaries of the CityRail area which extends to Moss Vale, Dungog, Muswellbrook Toronto,
Caves Beach, Lithgow and Nowra, otherwise pensioner half fare must be paid from starting point to destination. The return joumey must be commenced within 7 days.
Purchase single, retum or round trip tickets at half the adult or ordinary inter system fare for travel between
Brisbane and Perth, Adelaide or Alice Springs, or for inter system travel between any station (or location) within N.S.W. and intermediate stations (or locations) on the direct route via Albury or via Broken Hill . Pensioners living in N.S.W., AC.T. or Victoria may purchase single, return or round trip tickets for travel between any station (or location)a in N.S.W. and any station (or location) in Victoria - except Melbourne suburban stations, at half the adult ordinary inter system fare, on producb'on of the PCC.
This concession may be used in conjunction with the travel vouchers without interruption at the border, but the concession fare must be paid for the interstate portion of the journey.
Visiting pensioners may obtain concessions when travelling by Suburban Government Transport in Capital Cities and Newcastle.
Pensioner Excursion Tickets may be purchased any time at specially reduced rates at Sydney Ferry Terminal, on State Transit Authority buses, and at rail booking offices in the CityRail area for unlimited local travel on all rail/bus/ferry services (except compulsory seat booked services, Jetcats, ferry cruises, special and premium bus services) on day of issue only within the boundaries of the CityRail area which extends to Moss Vale, Dungog, Toronto, Muswellbrook, Caves Beach, Lithgow and Nowra.
If travel is made beyond the area in which pensioner excursion tickets are available, pensioner half fare must be paid from starting point to destination.
This PCC is not transferable. Appropriate penalties are provided in the By-laws, Orders and regulations for any misuse. Any person who allows another person to use their PCC is liable to prosecution and disqualification from any travel concessions. Lost travel vouchers may be replaced by submission of a Statutory Declaration to the State Rail Authority, Passes and Concessions Office, Box 29 GPO, Sydney, N.S.W. 2001 (11-31 York Street).
Minister for Transport N.S.W.
CONDITIONS OF USE
On payment of the prescribed fee this voucher may be exchanged for a rail/coach ticket entitling the holder to one single or return Journey for travel wholly within N.S.W. The forward Journey must be commenced in the year shown on the front of this voucher.
To obtain your ticket present this voucher together with your PCC at any State Rail Authority booking
office or accredited agency.
This voucher may not be used for a rail journey between any two stations, both of which are located in the CityRail area.
This voucher may be used to cover the N.S.W. portion (economy
fare) of an interstate journey upon production of your PCC.
Sleeping Berths and other ancillary services may be arranged on payment of the appropriate fee.
Booking conditions may apply during peak periods.
CONDITIONS OF USE
On payment of the prescribed fee this voucher may be exchanged for a rail/coach ticket entitling the holder to one single or return Journey for travel wholly within N.S.W. The forward Journey must be commenced in the year shown on the front of this voucher.
To obtain your ticket present this voucher together with your PCC at any State Rail Authority booking
office or accredited agency.
This voucher may not be used for a rail journey between any two stations, both of which are located in the CityRail area.
This voucher may be used to cover the N.S.W. portion (economy
fare) of an interstate journey upon production of your PCC.
Sleeping Berths and other ancillary services may be arranged on payment of the appropriate fee.
Booking conditions may apply during peak periods.
QUEENSLAND
AMP Place
10 Eagle Street
BRISBANE QLD 4001
Pension No.:
Date of Grant: 18/06/87
Your Pensioner Concession Card (PCC)
Here are your Pensioner Concession Card (PCC) and vouchers for 1994.
Push the card out of this letter as shown above. You should use this card from 1 January 1994, while you remain on the pension.
This PCC replaces the Pensioner Health Benefits and Transport Concession Cards.
WHAT CONCESSIONS CAN I GET WITH MY PCC?
Commonwealth Concessions
Discount fares on the Australian National Railways.
Discounts from Australia Post on mail redirection fees if you change address.
Payment of telephone allowance, with your pension, every three months if you have the phone on at home in your or your partner's name
Free eyesight tests from optometrists who bulk bill Medicare.
Free hearing aids from Australian Hearing Services.
Listed pharmaceuticals at $2.60 per prescription.
You must present this PCC to your pharmacist to obtain cheaper medicines.
STATE/COMMONWEALTH CONCESSIONS
Rebates on your property and water rates if you are a householder;
Rebates on your energy bills (gas, electricity);
Reductions on fares on public transport including some free travel within your State;
Reductions on motor vehicle registration and third party insurance charges.
OTHER CONCESSIONS
You may be able to get some other concessions in South Australia on presentation of your PCC. Show your PCC and ask what concessions are available when you get services - government and non-government.
MORE INFORMATION
If you want to know more about other concessions, contact Veterans' Affairs at the above address, or by telephoning 008 113 304.
Carry this PCC at all times when you travel. Show your PCC and ticket on demand to an authorised employee of the transport authority.
QUEENSLAND PENSIONER 1994
RAIL TRAVEL VOUCHER — RAIL TRAVEL VOUCHER
Name:
Pensioner No.:
Single/Return — Ticket No:
From:
To:Value: $
Holder's Signature — Date
QUEENSLAND PENSIONER 1994
RAIL TRAVEL VOUCHER — RAIL TRAVEL VOUCHER
Name:
Pensioner No.:
Single/Return — Ticket No:
From:
To:Value: $
Holder's Signature — Date
QUEENSLAND PENSIONER 1994
RAIL TRAVEL VOUCHER — RAIL TRAVEL VOUCHER
Name:
Pensioner No.:
Single/Return — Ticket No:
From:
To:Value: $
Holder's Signature — Date
QUEENSLAND PENSIONER 1994
RAIL TRAVEL VOUCHER — RAIL TRAVEL VOUCHER
Name:
Pensioner No.:
Single/Return — Ticket No:
From:
To:Value: $
Holder's Signature — Date
VC9004770
Specimen Signature
Name of Dependants:
Queensland Department of Transport
The holder of the PCC is entitled to half fare concessional travel on all services operated by Queensland Railways and on all declared local pensioner and urban passenger bus services approved by the Department of Transport until such time as the PCC is replaced or some other form of travel authority is issued in lieu thereof.
Brisbane City Council Bus Service: (Ph. (07) 225 4444 for information)
To make your bus joumey more enjoyable please have your PCC ready to show the bus driver together with the correct concession fare or concession fare saver ticket.
Entitlement to Queensland Government Concessions
PCC holders may qualify for a range of Queensland Government concessions. You should be aware that this card may not always qualify you for some of these concessions. To find out if you are eligible for the concessions listed below, you should contact the relevant Department or Authority.
Transport
discount economy rail journeys a year within Queensland. (The travel vouchers must be produced with your PCC to get a ticket. They will not be replaced if lost, stolen or destroyed).
boat registration fees
Queensland Ambulance service
reduced yearly subscription fees for this service
Health
dental (including dentures)
optical (consultations, glasses)
Patient Transit Scheme
Queensland Pensioner Travel Voucher
CONDlTIONS OF USE
At a cost of $5 this voucher may be exchanged for a rail ticket for one single economy journey, wholly within Queensland. The journey must be commenced in the year shown on the front of this voucher.
To obtain your ticket present this voucher at any rail booking office.
The PCC is to be carried on the journey and shown on request.
Ancillary services may be arranged on payment of the appropriate fee.
Queensland Pensioner Travel Voucher
CONDlTIONS OF USE
At a cost of $5 this voucher may be exchanged for a rail ticket for one single economy journey, wholly within Queensland. The journey must be commenced in the year shown on the front of this voucher.
To obtain your ticket present this voucher at any rail booking office.
The PCC is to be carried on the journey and shown on request.
Ancillary services may be arranged on payment of the appropriate fee.
Queensland Pensioner Travel Voucher
CONDlTIONS OF USE
At a cost of $5 this voucher may be exchanged for a rail ticket for one single economy journey, wholly within Queensland. The journey must be commenced in the year shown on the front of this voucher.
To obtain your ticket present this voucher at any rail booking office.
The PCC is to be carried on the journey and shown on request.
Ancillary services may be arranged on payment of the appropriate fee.
Queensland Pensioner Travel Voucher
CONDlTIONS OF USE
At a cost of $5 this voucher may be exchanged for a rail ticket for one single economy journey, wholly within Queensland. The journey must be commenced in the year shown on the front of this voucher.
To obtain your ticket present this voucher at any rail booking office.
The PCC is to be carried on the journey and shown on request.
Ancillary services may be arranged on payment of the appropriate fee.
River Quays Building
7 Tomlins Street
SOUTH TOWNSVILLE QLD 4810
Pension No.:
Date of Grant: 14/01/88
Your Pensioner Concession Card (PCC)
Here are your Pensioner Concession Card (PCC) and vouchers for 1994.
Push the card out of this letter as shown above. You should use this card from 1 January 1994, while you remain on the pension.
This PCC replaces the Pensioner Health Benefits and Transport Concession Cards.
WHAT CONCESSIONS CAN I GET WITH MY PCC?
Commonwealth Concessions
Discount fares on the Australian National Railways.
Discounts from Australia Post on mail redirection fees if you change address.
Payment of telephone allowance, with your pension, every three months if you have the phone on at home in your or your partner's name
Free eyesight tests from optometrists who bulk bill Medicare.
Free hearing aids from Australian Hearing Services.
Listed pharmaceuticals at $2.60 per prescription.
You must present this PCC to your pharmacist to obtain cheaper medicines.
STATE/COMMONWEALTH CONCESSIONS
Rebates on your property and water rates if you are a householder;
Rebates on your energy bills (gas, electricity);
Reductions on fares on public transport including some free travel within your State;
Reductions on motor vehicle registration and third party insurance charges.
OTHER CONCESSIONS
You may be able to get some other concessions in South Australia on presentation of your PCC. Show your PCC and ask what concessions are available when you get services - government and non-government.
MORE INFORMATION
If you want to know more about other concessions, contact Veterans' Affairs at the above address, or by telephoning (077) 223 333 (Townsville residents) or 008 019 304 (country residents).
Carry this PCC at all times when you travel. Show your PCC and ticket on demand to an authorised employee of the transport authority.
QUEENSLAND PENSIONER 1994
RAIL TRAVEL VOUCHER — RAIL TRAVEL VOUCHER
Name:
Pensioner No.:
Single/Return — Ticket No:
From:
To:Value: $
Holder's Signature — Date
QUEENSLAND PENSIONER 1994
RAIL TRAVEL VOUCHER — RAIL TRAVEL VOUCHER
Name:
Pensioner No.:
Single/Return — Ticket No:
From:
To:Value: $
Holder's Signature — Date
QUEENSLAND PENSIONER 1994
RAIL TRAVEL VOUCHER — RAIL TRAVEL VOUCHER
Name:
Pensioner No.:
Single/Return — Ticket No:
From:
To:Value: $
Holder's Signature — Date
QUEENSLAND PENSIONER 1994
RAIL TRAVEL VOUCHER — RAIL TRAVEL VOUCHER
Name:
Pensioner No.:
Single/Return — Ticket No:
From:
To:Value: $
Holder's Signature — Date
Queensland Department of Transport
The holder of the PCC is entitled to half fare concessional travel on all services operated by Queensland Railways and on all declared local pensioner and urban passenger bus services approved by the Department of Transport until such time as the PCC is replaced or some other form of travel authority is issued in lieu thereof.
Brisbane City Council Bus Service: (Ph. (07) 225 4444 for information)
To make your bus Journey more enjoyable please have your PCC ready to show the bus driver together with the correct concession fare or concession fare saver ticket.
Entitlement to Queensland Government Concessions
PCC holders may qualify for a range of Queensland Government concessions. You should be aware that this card may not always qualify you for some of these concessions. To find out if you are eligible for the concessions listed below, you should contact the relevant Department or Authority.
Transport
discount economy rail journeys a year within Queensland. (The travel vouchers must be produced with your PCC to get a ticket. They will not be replaced if lost, stolen or destroyed).
boat registration fees
Queensland Ambulance service
reduced yearly subscription fees for this service
Health
dental (including dentures)
optical (consultations, glasses)
Patient Transit Scheme
Queensland Pensioner Travel Voucher
CONDlTIONS OF USE
At a cost of $5 this voucher may be exchanged for a rail ticket for one single economy journey, wholly within Queensland. The journey must be commenced in the year shown on the front of this voucher.
To obtain your ticket present this voucher at any rail booking office.
The PCC is to be carried on the journey and shown on request.
Ancillary services may be arranged on payment of the appropriate fee.
Queensland Pensioner Travel Voucher
CONDlTIONS OF USE
At a cost of $5 this voucher may be exchanged for a rail ticket for one single economy journey, wholly within Queensland. The journey must be commenced in the year shown on the front of this voucher.
To obtain your ticket present this voucher at any rail booking office.
The PCC is to be carried on the journey and shown on request.
Ancillary services may be arranged on payment of the appropriate fee.
Queensland Pensioner Travel Voucher
CONDlTIONS OF USE
At a cost of $5 this voucher may be exchanged for a rail ticket for one single economy journey, wholly within Queensland. The journey must be commenced in the year shown on the front of this voucher.
To obtain your ticket present this voucher at any rail booking office.
The PCC is to be carried on the journey and shown on request.
Ancillary services may be arranged on payment of the appropriate fee.
Queensland Pensioner Travel Voucher
CONDlTIONS OF USE
At a cost of $5 this voucher may be exchanged for a rail ticket for one single economy journey, wholly within Queensland. The journey must be commenced in the year shown on the front of this voucher.
To obtain your ticket present this voucher at any rail booking office.
The PCC is to be carried on the journey and shown on request.
Ancillary services may be arranged on payment of the appropriate fee.
ATTACHMENT B
PERSONALISATION REQUIREMENTS BY BRANCH OFFICE STAFF FOR PCC CARD/CARRIER PRIOR TO DESPATCH:
Card Front
State logo and card title
Name
Address
Pension Number (including state prefix)
Date of Grant (of fringe benefits)*
Year of Issue
* In the case of pensioners who gained FB eligibility prior to 1984, the date recorded under Date of Grant is to be 1 January 1984. Those who gained eligibility after 1 January 1984 will have the actual fringe benefits date recorded.
Card Back
Signature block
Names of dependent children (up to 7*)
* If there are more than 7 children, a second card is to be issued with the remaining children's names on it.
Please note: The name(s) of dependent children are to be recorded on both the veteran's and the spouse's cards.
Carrier
Pensioner's name
Pensioner's address
No additional advice letter is required, as the relevant information is included on the carrier.
Vouchers
Vouchers vary in quantity, size and purpose from State/Territory to State/Territory. No additional information is required to be included by Branch Office staff.
ATTACHMENT C
SPECIAL TEXT INCLUDED IN VOUCHER SPACE ON CARRIER FOR WAR WIDOW/ERS IN NSW, VIC, WA AND QLD
"Your State War Widow/er Transport Concession Card and vouchers will be sent to you separately, so no additional vouchers are included with your PCC.
You should use your state vouchers in 1994."
ATTACHMENT F
PENSIONER CONCESSION CARD (PCC) - CONTACT OFFICER LIST
NameTelephoneFacsimile
Central Office:
PD&IMaurie Galt — 06 289 6423 — 06 289 6553
Director
Oona O'Beirne — 02 213 7771 — 02 213 7322
Project Officer
Liz Lambart — 06 289 6405 — 06 289 6553
Project Officer
SM&SRaelene Lihou — 06 289 6081 — 06 289 4853
Asst. Director
Barry Threlfall — 08 213 2440 — 08 213 2412
Project Officer
ITAGeoff Williams — 06 289 6227 — 06 289 6339
Director
Benefits Applications
Brian Thompson — 06 289 6237 — 06 289 6339
Project Manager
Sean Lockley — 06 289 4865 — 06 289 6339
ITO2
Robert Shur — 06 289 6267 — 06 289 6339
Project Manager
Advices
Branch Offices:
TASDoug McLean — 002 216 684 — 002 216 602
A/IPO/Delegate
VICWendy Hall — 03 284 6379 — 03 284 6797
Systems Support Officer
QLDRichard Graveur — 07 223 8835 — 07 223 8533
Systems Support Officer
NTH QLDMichael Christensen — 077 22 3309 — 077 22 3300
NSWMark Boden — 02 213 7048 — 02 281 2083
Admin. Officer
WAMike Crowe — 09 425 8259 — 09 221 3094
AD/BS
SABarbara Wozniak — 08 213 2650 — 08 213 2412
SSO