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220.127.116.11 — A denunciation is information provided to the Department, alleging that a client is receiving a benefit to which he or she is not entitled, and/or is providing false or misleading information to the Department. Denunciations should be handled with extreme care, for they imply that a pensioner has not complied with his or her obligations to the Department.
18.104.22.168 — There are several methods by which people make denunciations to the Department. These include:
- telephone call
- in writing
- statement at the counter; or
- in general conversation with an officer of the Department on another matter.