External
Policy
When a claimant can request a review of decisions on allowances
A claimant may seek review of a Commission decision relating to a claim for:
- clothing allowance,
- funeral benefits under section 99 or 100 of the VEA,
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Funeral Benefits
- decoration allowance,
- Victoria Cross allowance,
- recreation transport allowance,
- temporary incapacity allowance, or
- loss of earnings allowance.
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Veterans' Compensation Allowances and Benefits
Part 6
Situations where a review is not required
If a request for review contains information that would have caused the delegate to make a different decision initially, had the additional information been available, there is no need to conduct a formal review of the original decision. This can only be done where the:
- matter in dispute is of a factual basis, and
- new assessment with the additional information fully resolves all matters in dispute.
Decisions subject to review where appellant is not a pensioner
Persons who have not claimed or who are not in receipt of a pension, may request a review of certain decisions under the VEA. Decisions which may be reviewed are:
- rejection of a person's claim for attendant allowance[glossary:,:]
- rejection of a person's claim for a Commonwealth Seniors Health Card, and
- cancellation of a person's entitlement to a Commonwealth Seniors Health Card.
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Commonwealth Seniors Health Card (CSHC)