Circumstances Where Commission May Review Decisions

When a claimant can request a review of decisions on allowances

A claimant may seek review of a Commission decision relating to a claim for:

• clothing allowance,
• funeral benefits under section 99 or 100 of the VEA,    
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  Funeral Benefits

  Chapter 8.3

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• decoration allowance,
• Victoria Cross allowance,
• recreation transport allowance,
• temporary incapacity allowance, or
• loss of earnings allowance.    
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  Veterans' Compensation Allowances and Benefits

  Part 6

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Situations where a review is not required

If a request for review contains information that would have caused the delegate to make a different decision initially, had the additional information been available, there is no need to conduct a formal review of the original decision. This can only be done where the:

• matter in dispute is of a factual basis, and
• new assessment with the additional information fully resolves all matters in dispute.

Decisions subject to review where appellant is not a pensioner

Persons who have not claimed or who are not in receipt of a pension, may request a review of certain decisions under the VEA. Decisions which may be reviewed are:

• rejection of a person's claim for attendant allowance[glossary:,:]
• rejection of a person's claim for a Commonwealth Seniors Health Card, and
• cancellation of a person's entitlement to a Commonwealth Seniors Health Card.     
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  Commonwealth Seniors Health Card (CSHC)

  Chapter 5.7

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