When thinking about issues relating to the provision of medical aids and/or appliances, consideration must first be given to whether the required aid or appliance can be provided through the RAP. Only if the aid or appliance is not listed on the RAP Schedule, and/or cannot be provided through the RAP one-off approval process, can the rehabilitation provisions in sections 54-59 of the MRCA be used.
To maintain consistency in approach, aids and appliances should also be provided through RAP, wherever possible, for all clients with entitlements under the MRCA who hold either a DVA Health Card for all Conditions (Gold Card) or DVA Health Card for Specific Conditions (White Card).
Please note, for vehicle requests, including modifications to vehicles, the relevant vehicle schemes should be considered rather than RAP. For further information about the provision of vehicles and vehicle modifications see:
Motor Vehicle Compensation Scheme under MRCA in section 10.12 in this library.