Delegates have a responsibility to consider evidence of any personal care services provided by other organisations or programs and ensure there is no doubling up of personal care

What are 'exceptional circumstances'?

The following matters are considered key to whether exceptional circumstances exist:

What other matters may be relevant in considering a claim for attendant care services will be entirely dependent on the circumstances of a particular case.  The most obvious

The medical or other information provided in any rehabilitation assessment may help substantiate the need for attendant care services.

Attendant care services may enable a person to undertake or continue employment by providing targeted assistance, particularly to get ready for work at the beginning of the day.

An important consideration with provision of attendant care services is the extent to which such services will assist the client to live in his/her own accommodation rather than i

Where clients have complex injuries, or can be regarded as having high needs, the

Delegates should be satisfied that the client’s service related injury or illness creates the need for essential and regular personal care.

Catastrophic Injury (and Disease) Provisions for Household Services and Attendant Care Services

Policy Statement

This policy allows members a

For clients who hold a DVA Health Card, the following services can be provided through the Veterans’ Home Care (VHC) Program: