Where clients have complex injuries, or can be regarded as having high needs, the

Delegates should be satisfied that the client’s service related injury or illness creates the need for essential and regular personal care.

Catastrophic Injury (and Disease) Provisions for Household Services and Attendant Care Services

Policy Statement

This policy allows members a

For clients who hold a DVA Health Card, the following services can be provided through the Veterans’ Home Care (VHC) Program:

This information is available on the DVA website's

The attendant care provisions cannot be used to fund the costs of an attendant carer travelling with a veteran.

It is important that attendant care service providers have appropriate and sufficient skills to enable them to provide high quality personal care, in line with best practice and i

Where support to manage personal care needs can be reasonably provided by a partner or relative in the ordinary course of events, then DVA will not pay for these services. 

A claim for attendant care services should be considered carefully in regard to what is reasonable for the client to receive.

Making a claim for attendant care services