Date amended:

The DVA Rehabilitation Delegate ultimately has responsibility for the decision of who will provide what services. However, the choice of service providers will depend on the:

  • local services available;
  • specific needs of the client; and
  • recommendations of the primary Rehabilitation Provider, when they may need to obtain additional specialised assistance.

The provision and coordination of high-quality rehabilitation services by a team of rehabilitation professionals and related organisations or individuals will hasten and enhance the recovery of veterans after a service injury or disease.

Selection of the most appropriate Rehabilitation Provider will help to ensure positive rehabilitation outcomes for the veteran and is an important part of the rehabilitation process. 

Chapter 11 of this library provides further information about DVA's requirements for Rehabilitation Providers.