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6.3.4 Where a representative signs although the client is not prevented from signing


If a claimant is not actually prevented from completing and signing the claim form by reason of impairment, a representative's signature should not be accepted. For example, where a person physically capable of completing a claim form has engaged a lawyer who subsequently submits a claim form signed only by that lawyer as representative, the claim form should be returned to the lawyer for endorsement with the claimant's signature.