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6.1.1 Introduction is the second major step in the overpayment procedure. The following details should have been confirmed before calculation of the overpaid amount is undertaken:

  • the notifiable event
  • where there is no breach, the effective date for the reduction/cancellation i.e. the retrospective calculation which has resulted in an overpayment
  • the commencement and cessation dates of the overpayment
  • the income and assets details if applicable to be held during the overpayment period.