External
Departmental Instruction

DATE OF ISSUE:  23 November 2007

Bulk Issue of 2008 NSW Transport Concession Card (TC1) and VIC Free Travel Voucher

Purpose

This Departmental Instruction provides information on:

  • the bulk issue of the 2008 New South Wales Transport Concession Card (TC1);
  • the bulk issue of the Victorian War Widow/Widower Free Travel Voucher; and
  • arrangements for daily issues.

Background

The TC1 provides state funded travel concessions and is issued by DVA on behalf of the New South Wales Government.  New South Wales  is now the only state to issue the TC1.

The TC1 is issued to war widow/widowers who are not in receipt of service pension, income support supplement or social security age pension paid by DVA or Centrelink and reside in New South Wales.

War widows/widowers residing in other states may be eligible for state transport concessions through their DVA Gold Card, CSHC or other transport passes.

Valid

Both the TC1 and Victorian War Widow/Widower Free Travel Voucher are valid from 1 January 2008 until 31 December 2008.

Numbers

The approximate numbers to be produced from the bulk issue are:

NSW TC1

8929

VIC Free Travel Voucher

6413

Dates

The following dates apply to the 2008 annual bulk issue:

Task

Date

Production data extract

25 Nov 2007

Produce reports

26 Nov 2007

Mailing house print and mail process

29 Nov 7 Dec 2007

Final lodgement with Australia Post

7 Dec 2007

Reports

Reports will emailed to the contacts on Monday 26 November.  Status reports will also be provided during the print/mail process.

Inserts

A 2008 fridge calendar magnet will be inserted with the bulk issue of the TC1 and the Free Travel Voucher.

Daily Issues

2008 daily stock supplies have been sent to the contacts.  Arrangements for issuing/replacing cards or vouchers remain unchanged.

Contacts

The contacts for the bulk issue are:

NSW

Sue Cooney

VIC

Gavin Inglis

Project Coordinator

The project coordinator for the bulk issue is:

Sarah Paras

Business Operations

Income Support

Phone:  02 6289 6534

Email:  sarah.paras@dva.gov.au

or

Carol Walsh

Business Operations

Income Support

Phone:  02 6289 6729

Email:  carolyn.walsh@dva.gov.au

John Sadeik

National Manager

Income Support

November 2007