If staff are in doubt about any actual or perceived conflict of interest, they should consult their Assistant Director and complete the document titled: 'Declaration of interests' disclosure statement, which is then to be placed on the claim file.

Note: The current version of the ‘Declaration of interests’ document is available to DVA staff in TRIM (ref: 13368579E).

The Assistant Director may then determine if a potential conflict of interest exists and, if so, make arrangements for the claim to be assessed and determined interstate.