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6.12.2 Potential Conflict of Interest types


There are several circumstances where processing a claim for compensation could give rise to a real or perceived conflict of interest. These include but are not limited to;

  • Claims by DVA staff who are also clients or potential clients of DVA
  • Claims by family members of DVA staff
  • Claims whereby the claimant is known to DVA staff
  • Other possible conflict of interest actual or apparent