MRCA PI

After DVA is advised of a death and the Bereavement team are notified, the Bereavement team undertake a Death Processing Action in Process Direct (PD). Once this work item has been finalised in PD, this will automatically update VIEW and cancel any ongoing payments, including permanent impairment and disability compensation payments. The transaction also cancels their entitlement cards in an overnight batch service. 

If there is no evidence of another person applying, or intending to apply for a grant of representation, a claim for permanent impairment cannot be paid and should be determined with no amount payable. This should only be actioned if the delegate has undertaken their due diligence and is satisfied that there is no person applying, or intending to apply for probate. 

The workaround below has been developed as best practice, noting the limited options available in R&C ISH.

If there is no evidence that someone else is applying or intends to apply for a grant of representation (such as probate or letters of administration), a claim for MRCA permanent impairment compensation cannot be paid. In this case, the claim should be decided with no amount payable. This decision is made under Section 436(2) of the MRCA.

A claim for incapacity may be submitted posthumously by the LPR only.

If the veteran made a claim for liability for a condition prior to their death, the LPR can make a claim for permanent impairment after death. If the veteran did not make a claim for liability before their death, a claim for permanent impairment cannot be made (i.e. reassessments.) 

Claims for liability can be submitted posthumously by the veteran’s LPR. Claims must be registered by front-end staff on the day before the date of death. Once registered, front-end staff can amend the date of death to the actual date of receipt. 

A claim for incapacity can be submitted by the LPR at any time after the veteran’s death. Incapacity payments are only payable up to the date of death. 

A claim for permanent impairment can be submitted by the LPR at any time after the veteran’s death. DRCA PI delegates are reminded that compensation under Section 27 for non-economic loss is not payable.

Claims for liability can be submitted posthumously by the veteran’s LPR. Claims must be registered by front-end staff on the day before the date of death. Once registered, front-end staff can amend the date of death to the actual date of receipt.