Particular difficulties can arise where the member was injured while travelling to an appointment and was unable to attend the appointment because of the accident.  Every effort should be made to obtain independent verification of the purpose of the travel, e.g. by investigating whether:

  • the staff of the relevant facility had noted the purpose of the appointment;
  • the member had obtained permission from their supervisor to leave their workplace;
  • the member had discussed the visit with fellow employees; or
  • where relevant, the claimed rehabilitation activity was approved under the member's rehabilitation program.

Ultimately, the Delegate must be satisfied on the balance of probabilities that the purpose of the visit was one of the purposes listed in S6(1)(b)(vii) of the SRCA.