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Compensation claims procedures
Historical Information
Comcare Operations Manual
Volume Seventeen - Account Management
Part Two-Role Of The Account Manager
Explaining Premiums
- Parameters For Claim Closure On PRACSYS
External
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'CLOSE/RE-OPEN CLAIM' in the Claims Management application |
The 'CROC.CM' (Close/Re-open Claim) function on the Claims Management menu should be integrated as a normal and final process to Risk type 1 claims determination. For type 2 claims, the decision for closure may be taken where it is reasonable to assume that no further action will be taken with the claim.