Parameters For Claim Closure On PRACSYS
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'CLOSE/RE-OPEN CLAIM' in the Claims Management application |
The 'CROC.CM' (Close/Re-open Claim) function on the Claims Management menu should be integrated as a normal and final process to Risk type 1 claims determination. For type 2 claims, the decision for closure may be taken where it is reasonable to assume that no further action will be taken with the claim.
Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-seventeen-account-management/part-two-role-account-manager/explaining-premiums/parameters-claim-closure-pracsys
Manual closure
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'CLOSE/RE-OPEN CLAIM' in the Claims Management application |
The 'CROC.CM' (Close/Re-open Claim) function on the Claims Management menu should be integrated as a normal and final process to Risk type 1 claims determination. For type 2 claims, the decision for closure may be taken where it is reasonable to assume that no further action will be taken with the claim.
Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-seventeen-account-management/part-two-role-account-manager/explaining-premiums/parameters-claim-closure-pracsys/manual-closure
Automatic closure
|
'CLOSE/RE-OPEN CLAIM' in the Claims Management application |
The 'CROC.CM' (Close/Re-open Claim) function on the Claims Management menu should be integrated as a normal and final process to Risk type 1 claims determination. For type 2 claims, the decision for closure may be taken where it is reasonable to assume that no further action will be taken with the claim.
Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-seventeen-account-management/part-two-role-account-manager/explaining-premiums/parameters-claim-closure-pracsys/automatic-closure