COMCARE OPERATIONAL ADVICE NO 122
TRANSFER OF FILES INTERSTATE
State Managers
State Operations Managers
State Review Managers
State Rehabilitation Managers
State Executive Officers
Branch Managers
Section Managers
Central Office Directors
Operational Advice Number 97 introduced a cover sheet to be completed when transferring compensation files interstate. Since then Compense release 3.06 has provided facilities to record files transferred in and out of State Offices.
As a consequence, the File Transfer Cover Sheet has now been modified and the procedures relating to the transferring of claims have been altered to fit in with the Compense 'Maintain Inter$ate Transfer' facility.
Transferring Files.
It is now not necessary to set a cease effects date on Compense when transferring a file. The 'Maintain File Transfer' facility on Compense locks all records except for Transfer Indicator, File Location, Paid by Comcare flag, and Cheque details, thus preventing any further payments being made by the transferring State.
Receiving Files.
When registering a transferred file, the receiving State should record the following information on Compense;
Date Transferred In:
State from:
Previous Claim Number:
If the claimant is being paid by Direct Payments, it is essential that the claim is registered immediately and the incapacity is determined from the last date determined by the transferring State. A copy of the cover sheet must then be sent to Direct Payments.
Attached is the revised 'Transfer of Compensation File' cover sheet. Please ensure that all files transferred have this cover sheet attached.
Any enquiries about file transfer procedures may be directed to the Compensation Unit in Central Office on (06) 275 0077.
ROBERT KNAPP
Deputy Chief Executive
3 February 1992