Oa No. 122 - Transfer Of Files Interstate

COMCARE OPERATIONAL ADVICE NO  122

TRANSFER OF FILES INTERSTATE

State Managers

State Operations Managers

State Review Managers

State Rehabilitation Managers

State Executive Officers

Branch Managers

Section Managers

Central Office Directors

Operational Advice Number 97 introduced a cover sheet to be completed when transferring compensation files interstate. Since then Compense release 3.06 has provided facilities to record files transferred in and out of State Offices.

As a consequence, the File Transfer Cover Sheet has now been modified and the procedures relating to the transferring of claims have been altered to fit in with the Compense 'Maintain Inter$ate Transfer' facility.

Transferring Files.

It is now not necessary to set a cease effects date on Compense when transferring a file. The 'Maintain File Transfer' facility on Compense locks all records except for Transfer Indicator, File Location, Paid by Comcare flag, and Cheque details, thus preventing any further payments being made by the transferring State.

Receiving Files.

When registering a transferred file, the receiving State should record the following information on Compense;

Date Transferred In:

State from:

Previous Claim Number:

If the claimant is being paid by Direct Payments, it is essential that the claim is registered immediately and the incapacity is determined from the last date determined by the transferring State. A copy of the cover sheet must then be sent to Direct Payments.

Attached is the revised 'Transfer of Compensation File' cover sheet. Please ensure that all files transferred have this cover sheet attached.

Any enquiries about file transfer procedures may be directed to the Compensation Unit in Central Office on (06) 275 0077.

ROBERT KNAPP

Deputy Chief Executive

3 February 1992