Policy

Introduction

This topic covers [glossary:qualifying service:498] and [glossary:operational service:298] for the Korean hostilities, as well as, service in the Demilitarised Zone after the ending of the Australian commitment.    

This chapter outlines the requirements of lodging, withdrawing and assessing claims.

See Also

Last amended: 26 August 2014

This section outlines the evidence considered in investigating a claim, and how a determination is reached.

This section contains the following topics:

History of use of identity

Non-standard proof of identity (POI) is where the claimant cannot provide the standard POI documents as required but can collectively demonstrate a continued history of the exclusive use of an identity over a reasonable period of time, generally considered to be 2 years. An example of this is a veteran or war widow/widower who is living overseas and cannot satisfy the category A documents.

VEA→

Why apply for an increase in Disability Compensation Payment

VEA→

A veteran who is receiving a Disability Compensation Payment as compensation for an incapacity may apply for an increase in the rate of pension on the grounds that the incapacity has increased since the rate of pension was assessed, or last assessed.    

Last amended: 26 August 2014

Last amended: Once a claim has been investigated and submitted to the Commission, the decision-maker must:

•    consider the claim,
•    consider the evidence relating to the claim, and
•    satisfy themselves with respect to all matters relevant to the determination of the claim.

Although the decision-maker must be satisfied on all matters relevant to the claim, an investigation for an income support pension need not be exhaustive for the claim to be determined.    

No onus of proof imposed

VEA→

No provision of the VEA may impose any onus on a claimant, applicant, the Commonwealth, or Department to prove or disprove any matter relevant to the determination of a claim or application.