Non-Standard Proof of Identity

History of use of identity

Non-standard proof of identity (POI) is where the claimant cannot provide the standard POI documents as required but can collectively demonstrate a continued history of the exclusive use of an identity over a reasonable period of time, generally considered to be 2 years. An example of this is a veteran or war widow/widower who is living overseas and cannot satisfy the category A documents.

Consideration and Determination of a Claim

Last amended: Once a claim has been investigated and submitted to the Commission, the decision-maker must:

  •    consider the claim,
  •    consider the evidence relating to the claim, and
  •    satisfy themselves with respect to all matters relevant to the determination of the claim.

Although the decision-maker must be satisfied on all matters relevant to the claim, an investigation for an income support pension need not be exhaustive for the claim to be determined.    

2.3.3 Onus of Proof

No onus of proof imposed

VEA→

No provision of the VEA may impose any onus on a claimant, applicant, the Commonwealth, or Department to prove or disprove any matter relevant to the determination of a claim or application.

Treatment of Evidence

VEA→

What is evidence

Evidence is material that tends to satisfy an inquirer that a fact exists. For evidence to be relevant, there must be a relationship between the material provided and the facts in issue.

Entitlement cannot be granted without supporting evidence

VEA→