External
Policy
Payability is distinct from eligibility
Although a person may be eligible for income support supplement or service pension, that pension may not be payable to them because:
- the pension has not commenced to be payable,
- a proper claim has not been lodged,
- the person is in gaol,
- the person is receiving another pension,
- the rate of pension is nil,
- the pension is cancelled or suspended, or
- the person has not provided their or their partner's tax file number. This does not apply where an exemption applies or the requirement to provide the tax file number is waived by the Secretary.
In the case of service pension, the pension is not payable if the rate of pension would be nil.
Although a war widow/widower may be eligible for a partner service pension, that pension is not payable. I — ncome support supplement may, however, be payable.
Compensation affected pension payability
Although a person may be eligible for a compensation affected pension, that pension may not be payable to them because:
- the person or their partner is entitled to compensation but does not take reasonable action to claim or obtain the compensation, or
- the person receives compensation in the form of a lump sum.