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rehabilitation service providers

3.7 How to Make the Referral

Once the rehabilitation service provider has been chosen it is essential that the Rehabilitation Coordinator make telephone contact to establish open communication and dialogue with the service provider.

This first and less formal communication between the Rehabilitation Coordinator and the service provider will:

3.9 Case Conferencing

The practice of organising regular reviews with service providers is considered to be best practice in rehabilitation case management. This can provide opportunities for the Rehabilitation Coordinator, the service provider and when appropriate, the client, to jointly review and discuss the case in detail to keep matters progressing and resolve issues of concern.

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