Date amended:

Section 214 of MRCAExternal website and sections 29 and 29A of DRCAExternal website require a Delegate to be satisfied that the requested household services are reasonably required because of an injury or disease for which liability has been accepted. The accepted condition must be the factor which prevents the veteran from undertaking a specific household task they used to undertake.

A Delegate may therefore need to consider carefully whether it is the veteran’s accepted condition which is creating the need for services and not other circumstances, including for example:

  • the impacts of ageing; or
  • cost of living pressures which are impacting on a veteran’s ability to pay for services they have previously purchased (for example, a gardener or household cleaner).