It is important to gain a clients consent before you share or disclose their information. Ensuring consent has been provided is a legal requirement that must be upheld by all DVA staff.

Before finalising a DCP grant or variation, VEA delegates should consider whether a clearance to the Offsetting team is necessary.

Decisions about whether it is appropriate for clients to continue to receive attendant care services from a partner or relative must be informed by evidence of the client's curren

Delegates have a responsibility to consider evidence of any personal care services provided by other organisations or programs and ensure there is no doubling up of personal care

What are 'exceptional circumstances'?

The following matters are considered key to whether exceptional circumstances exist:

What other matters may be relevant in considering a claim for attendant care services will be entirely dependent on the circumstances of a particular case.  The most obvious

The medical or other information provided in any rehabilitation assessment may help substantiate the need for attendant care services.

Attendant care services may enable a person to undertake or continue employment by providing targeted assistance, particularly to get ready for work at the beginning of the day.

An important consideration with provision of attendant care services is the extent to which such services will assist the client to live in his/her own accommodation rather than i