A necessary part of the overpayments and recovery process is understanding PRACSYS functionality.
PRACSYS is not only a decisionmaking system, it is also a payments system. Once initial liability is decided, subsequent decisions on PRACSYS frequently generate payments.
The following diagram provides an overview of the complex functionality of PRACSYS and the impact of data entry on subsequent system activity.
While the diagram is for a simple claim, it clearly demonstrates that a great deal of activity occurs once a claim has been registered. Almost every major piece of data entry onto the system results in some further action, whether that be for payment, issue of letters and diaries, or generation of recoveries for overpaid monies.
From all this information, Comcare generates reports, compiling data:
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from claims which are registered; to
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the amount of outstanding overpayments.