Unlike section 29 payments, there is no statutory maximum limit which applies to section 39 payments. However, section 39 (1) of the Act does specify that Comcare “is liable to pay compensation of such an amount as is reasonable in respect of the costs ...”.
Where the cost for alterations, modifications, aids or appliances seems excessive, a number of alternative service providers will need to be contacted, to ascertain reasonable costs for those items which have been claimed. At least two alternative providers should be contacted.
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Example |
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A claim has been lodged for alterations to an employee's residence. While the nature of the alterations is considered reasonable (lowering of cupboards, widening of doors and installation of ramps to the back and front of the residence), the amounts quoted by the two service providers are $20,000 and $23,000 respectively. |
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Given that these amount are quite excessive, Comcare contacts two independent alternative carpenters. They are requested to visit the employee's residence, and provide quotes relating to the alterations required by the employee. |
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Each of them indicates that the cost of such alterations is approximately $15,000. |
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The employee and Case Manager are advised that the quotes which have been provided are too high, and the lesser amount quoted following independent assessment are more reasonable and will be paid. |