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Compensation claims procedures
Historical Information
Comcare Operations Manual
Volume Nine - Non incapacity Payments
Part Six-Section 39 Payments
- What Section 39 Generally Provides
External
Section 39 (1) of the Act provides for payment of:
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alterations to an employee's place of residence or work [section 39 (1) (c)];
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modification of a vehicle or article used by an employee [section 39 (1) (d)]; and
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aids and appliances used by an employee [section 39 (1) (e)]
“... being alterations, modifications or aids or appliances reasonably required by the employee ...”.
The structure of part 6 is based on the progressive steps required in the consideration and investigation of claims determined under section 39. It outlines policy for what is reasonably required before an employee may be paid under section 39, based on the:
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type and duration of the employee's injury;
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subsidiary provision requirements (where not addressed by injury, service, cost and duration considerations; and
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types of services, their cost and the length of time required.
Clear procedures required for investigation and approval of section 39 claims are also provided.