Where a Return to Work Plan (RTWP) does not apply, it will be necessary to arrange for an Occupational Physician or Therapist to undertake a home visit, to determine the level of services required (where a RTWP has commenced, a home visit will normally have already been conducted).
To ensure independence, the assessment and co-ordination of services should be conducted by a provider other than by those who intend to provide the service.
Use of an Occupational Physician or Therapist is effective where:
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an assessment is being carried out in conjunction with the design or management of a RTWP;
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an employee has multiple conditions, some of which are non-compensable;
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the employee's treating doctor supports the provision of all household tasks on a permanent basis; or
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services have already been provided for a 6 to 12 month period and an objective assessment is required to review the current claim
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