LETTER TO EMPLOYEE
Comcare Australia Address Line 1
Comcare Australia Address Line 2
Comcare Australia Address Line 3
Comcare Australia Address Line 4
Telephone:Comcare Australia telephone number
Facsimile:Comcare Australia fax number
Our Reference:Comcare Australia reference number
Employee Address Line 1
Employee Address Line 2
Employee Address Line 3
Dear Employee Name
Safety Rehabilitation and Compensation Act 1988
Further to our telephone discussion regarding your claim for Condition Claimed, an appointment has been arranged for you at Time of Appointment on Date of Appointment with:
Name of Provider
Address of Provider Line 1
Address of Provider Line 2
Address of Provider Line 3
Provider Telephone Number.
Provider Name will interview you and consult with your treating doctor. A workplace visit will also be arranged, if required. This assessment will expedite consideration of your claim.
Comcare Australia's approach to investigating stress-related claims is a consultative process requiring close co-operation and exchange of relevant information between key parties in the process. Early and effective compensation decisions can only take place where there is an atmosphere of trust which enables a free flow of information without compromising your rights to confidentiality. In providing information to Comcare through the chosen provider your rights are safeguarded by the Privacy Act 1988 which prevents the use of this information for other than compensation, rehabilitation and occupational, health and safety purposes. The information that is obtained in the provider assessment may be given to Comcare Australia, the employer, the Approved Rehabilitation Provider, treating and/or other medical practitioner, the Retirement Benefits Office (in the case of recommended invalidity retirement) and, in the case of suspected fraud, to law enforcement authorities.
If you have any additional questions please do not hesitate to contact me on Claim Manager Telephone Number.
Yours sincerely
Claim Manager Name
COMCARE AUSTRALIA
Date
LETTER TO PROVIDER
Comcare Australia Address Line 1
Comcare Australia Address Line 2
Comcare Australia Address Line 3
Telephone:Comcare Australia telephone number
Facsimile:Comcare Australia fax number
Our Reference:Comcare Australia reference number
Provider Name
Provider Address Line 1
Provider Address Line 2
Provider Address Line 3
Dear Provider Name
Safety Rehabilitation and Compensation Act 1988
Thank you for agreeing to see Employee Name at Time of Appointment on Date of Appointment for a psycho-social assessment.
The original claim file is attached. The material contained in this file is only to be used for compensation, rehabilitation and occupational health and safety purposes.
Employee Name is employed by Customer Name as a Description of Job and has lodged a compensation claim for Condition Claimed. Case Manager Name, the Agency Case Manager, may be contacted on Case Manager Telephone Number to arrange any workplace contact that is required. Line Supervisor Name is Employee Name's line supervisor and he/she may be contacted on Line Supervisor Telephone Number.
Treating Doctor Name, Treating Doctor Qualifications, is the treating doctor. The practice is located at Address of Practice and the telephone number is Treating Doctor Telephone Number.
Free text for highlighting any significant issues which should be addressed.
The information contained in your report is eligable for release to the employee. If for some reason you feel that it may not be appropriate to release a copy your report direct to the employee please indicate this in your report.
Please send your account for this service with your report.
If you have any questions I can be contacted on Claim Manager Telephone Number.
Yours sincerely
Claim Manager Name
COMCARE AUSTRALIA
Date