Before any payments can be made direct to the employee, he or she must be correctly set up on the system.
Prior to this, the employee's final day with his or her employer will need to be established. The customer is responsible for paying the employee up to and including this date, so all periods determined up to then should still show the customer as the payee.
Much of the information in the 'Setup DoF Payee' (SDOF) function in the Claims Management menu is taken from the existing claim record.
However, some details will still need to be filled in, particularly relating to the bank account where payment of benefits is to go. Tax and deduction details will also be required from the employee.
Any later updating of records is then done through 'Amend Employee' (AEMP), on page 2 of the function.
One thing which must be checked prior to an employee being set up as a DoF payee, is whether there are incapacity determinations issued into the future, under 'RAGCY'. The 'SDOF' function will not successfully proceed until the determination is reissued, splitting it between when the customer is to make payment to, and when DoF are to commence the payment process.
Entry of the 'SDOF' function will provide the following navigation: