History

When Comcare was first established, all incapacity payments were made via customers, rather than through us.

For budget customers using the Department of Finance (DoF) Salaries system, a procedure was instituted which allowed them to access Comcare funds through the use of specific transaction codes.

The transaction codes were linked to a Comcare Trust Account and we received reports every fortnight which told us what money had been used by a customer and whether it was for current or ex-employees.

Customers who did not use the DoF Salaries system were reimbursed by cheque.