DATA ENTRY

The importance of a high level of accuracy of data entry cannot be overstated.  Complete and accurate data is crucial to decision-making in respect of insurance/loan clients and to decision-making in respect of Management analysis (performance and policy options).  All  officers should ensure all information is keyed in with the highest possible degree of accuracy.  Every opportunity should be taken to update/correct existing data (eg when actioning transfers, portability and paper file examination).