3.9.2 Compensation for Detriment Caused by Administrative Error

What is compensation for detriment caused by administrative error

The purpose of the scheme is to permit a compensatory payment to be made to a claimant for the effects of administrative error. Payment to a claimant may be approved if the relevant authorised person forms an opinion that the claimant has suffered a 'detriment' as the result of the action of an employee of the Department.    

Special Category Visa

Overview

In order to establish residency, it must first be decided if a person is an [glossary:Australian resident:582]. One definition of an Australian resident is a person who resides in [glossary:Australia:161], is the holder of a special category visa and is likely to remain permanently in Australia. Below are details of what constitutes a special category visa.     

Concession to Continuous Period

Overview

A Commonwealth veteran, Allied veteran or Allied mariner applying for [glossary:service pension:245] must, be an [glossary:Australian resident:582] and have resided in [glossary:Australia:161] for a continuous period of at least 10 years.  However a concession to the ten year requirement may be applied where a person has multiple periods of residency. Below are details of who is entitled to the concession and the formula for calculating it.