2.5 Attendant Care Service Provider issues
It is important that attendant care service providers have appropriate and sufficient skills to enable them to provide high quality personal care, in line with best practice and i
2.4 Who can provide Attendant Care services?
On 4 May 2026, the Military Rehabilitation and Compensation Commission (the Commission) agreed that consistent with Comcare and other compensation jurisdictions in Australia, compensation for attendant care should be paid for personal care services provided by accredited providers.
This will ensure veterans receive quality and appropriate care within recognised best practice, safety and quality guidelines.
To provide veterans with as much choice and flexibility as possible, veterans should choose from the following:
2.3 Criteria for assessing what is reasonably required
A claim for attendant care services should be considered carefully in regard to what is reasonable for the client to receive.
2.2 Investigating a claim for attendant care services
Making a claim for attendant care services
A claim is required to access attendant care services.
2.1 What are Attendant Care Services?
Definition of attendant care services
Attendant care services are provided to assist a person to manage their essential and regular personal care needs.
1.5 Veterans' Home Care program
Veterans' Home Care
The Veterans' Hom
1.4 Approving and Reviewing Household Services decisions
Determinations for household services
For MRCA clients, a determination to pay compensation for household services
1.3.2 Provision of household services outside Australia
When a person moves overseas and requests assistance with household services, the same decision-making principles for those who reside in Australia should be followed.
1.3.1 Service Providers
Generally, household services should only be provided by a professional service provider who has: