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  1. Policy

Policy

1.3.1 Service Providers

Generally, household services should only be provided by a professional service provider who has:

Read more about 1.3.1 Service Providers

1.3 Investigating a claim for Household Services

Making a claim for household services

Subsection 214(1)(c) of the MRCA and subsection 29(2) of the

Read more about 1.3 Investigating a claim for Household Services

1.2.7 Child care

Short term support

There are two options for providing time-limited and short term child care support for clients who are struggling to cope with unexpected circumstances

Read more about 1.2.7 Child care

1.2.6 Lawn Mowing for Rural or Semi-Rural Properties

Two Administrative Review Tribunal (ART) cases, Keefe and Dept of Defence (1988) and Ryan v Telstra (1995) have specifically deal

Read more about 1.2.6 Lawn Mowing for Rural or Semi-Rural Properties

1.2.5 Any other relevant matter

Any other matters that are relevant to considering a claim for household services will be entirely dependent on the circumstances of a particular case.  The most obvious exam

Read more about 1.2.5 Any other relevant matter

1.2.4 Substantial disruption

What is meant by substantial disruption?

When considering whether household services are reasonably required, section 215(g) of MRCA and section 29(2)(e) of DRCA require a Delegate consider the need to avoid substantial disruption to the employment or other activities of members of a veteran’s household.

Read more about 1.2.4 Substantial disruption

1.2.3 Family members to contribute

Legislation

When determining whether a person reasonabl

Read more about 1.2.3 Family members to contribute

1.2.2 Injury implications

Section 214 of

Read more about 1.2.2 Injury implications

1.2.1 Personally undertaken prior to injury

Compensation for household services is only payable for t

Read more about 1.2.1 Personally undertaken prior to injury

1.2 Criteria for assessing what is reasonable

The key concept in considering any proposal for the provision o

Read more about 1.2 Criteria for assessing what is reasonable

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Disclaimer

Information provided on this website is prepared by the Department of Veterans’ Affairs (DVA) for general information only and does not provide professional advice on a particular matter. This information reflects policy made by DVA and is used in the assessment of claims. It does not reflect the views or opinions of any other government body or authority.

While we make every effort to ensure that the information on this site is accurate and up to date we accept no responsibility whether expressed or implied for the accuracy, currency and completeness of the information.

Before relying on the material you should independently check its relevance for your purposes, and obtain any appropriate professional advice.

For reasons of succinctness and presentation, the information provided on this website may be in the form of summaries and generalisations, and may omit detail that could be significant in a particular context, or to particular persons.