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rehabilitation service providers

11.3.2 Selecting Rehabilitation Providers for clients residing overseas

Where clients residing overseas are required or wish to participate in a rehabilitation program, there are two possible ways to manage their program and deliver rehabilitation services:

  • using a rehabilitation provider in Australia; or
  • engaging a suitable overseas provider.

In each instance, the first step is to organise a referral to an Australian provider for a rehabilitation assessment. The assessment can be done with the client by skype, video conference or telephone.

Australia rehabilitation provider

11.2 DVA-specific requirements for approved rehabilitation service providers

From 1 July 2016, to work with DVA clients, approved rehabilitation service provider organisations and their consultants also need to satisfy a number of DVA requirements. These requirements ensure that DVA clients have access to the best possible professional team, and also support providers through providing training about DVA’s programs and clients.