For May 2015 CMVS successfully negotiated with Department of Defence (DoD) to release to DVA service data of current and former members.  This was used to somewhat automate claims for Qualifying Service lodged via MyAccount.

Users enter their service details which are checked against DoD records.  If there is a match to a post-1997 service record, the CMVS system checks against service tables.  If the service qualifies the MyAccount user will see immediate notification of Qualifying Service on screen.

Early experience excellent

In the 18 months from November 2013 to May 2015 there had been 36 online claims for Qualifying Service lodged in MyAccount.

In the week following release, there were 61% more Qualifying Service Checks in MyAccount  than QS claims in the previous 18 months.  58 checks were done.  30 were successful and were able to see their QS results immediately on screen.

Articles about QS

ARTICLE - MyAccount - Qualifying Service in Real Time

ARTICLE - MyAccount - Veterans love Qualifying Service Check June 15