External
Decisions recorded on PRACSYS are determinations for the purposes of the SRC Act.
So, while the file record is an important part of an employee's case, the information being entered on the system actually constitutes the claim itself.
Section 109 of the Act applies. It states:
“A determination under this Act shall be in writing.”
and
“A determination shall be taken to be in writing if it is entered into, or recorded with the use of, a computer.”
As a result, there are two things to be aware of: