External
The following steps should be undertaken when transferring files to another State office:
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select the claim record;
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go into the Claims Management application and choose the 'FLOC' business function;
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type in the 'Location type' code as 'O'ther;
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type in the 'Location' code as 'TFR'
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add comments about where the file is going;
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alter the 'Comcare Office' code to the office the file is being transferred to.