Transferring To Another State Office

The following steps should be undertaken when transferring files to another State office:

• select the claim record;

• go into the Claims Management application and choose the 'FLOC' business function;

• type in the 'Location type' code as 'O'ther;

• type in the 'Location' code as 'TFR'

• add comments about where the file is going;

• alter the 'Comcare Office' code to the office the file is being transferred to.