An example Recall is located at 12.2.13.
A recall is a request to stop the despatch of a payees salary after pay processing has taken place, but before the actual pay-day.
Recalls of payments can be made on Thursday afternoon, Friday and Monday after a pay cut-off where a State Office has become aware that a claimant is not entitled to the pay and an overpayment will result (e.g. entitlements ceased, deceased claimant). In addition to an R form, a request for recall form must also be submitted. DoF must be advised by phone of the recall and a subsequent adjustment for recovery of tax deductions and repayment to the salaries vote.
It is important that the determination is up to the last payday, not the one being recalled. Pracsys will assume that the pay that has been recalled has been paid. This will enusre that an overpayment recovery account is created to record the R form against. HRG will locate the overpayment recovery account and enter all relevant details.