Whenever you receive medical treatment for your compensable condition, please ensure that your treating doctor and/or other service provider (such as a specialist or physiotherapist) itemises accounts in a manner which clearly shows the treatment you receive is directly related to your compensable condition.

Prior approval by Comcare for private hospital admission is required.

Additionally, for treatments such as:

  • physiotherapy and associated techniques;

  • massage;

  • chiropractic treatment; and

  • other therapeutic treatments provided by someone other than your treating doctor or specialist;

your doctor or specialist may be requested to complete a set treatment plan, using Comcare's Medical Review Certificate.

You should discuss with your employer suitable times to seek medical treatment for your compensable condition.  Wherever possible, this treatment should be undertaken outside core working hours.

Please contact your Comcare State Office if you require further information about the matters raised in this section.