Proof of Identity Overview

Purpose of proof of identity check

The model adopted by DVA is developed in line with the Whole of Government approach adopted by Australian government agencies. A proof of identity (POI) check is made on claimants (including trustees and agents) and their dependants to ensure that payments and benefits are made to the right person and to deter the fraudulent use of identities. Mechanisms such as data matching are also in place which can detect instances of fraud, including claims based on false identity.    

Imprisonment of a Claimant

Effect of imprisonment on a claim

The imprisonment of a claimant for pension does not affect the obligation of the [glossary:Commission:545] to determine the claim. The claim should be investigated and a decision made in accordance with normal procedures. This applies equally, if the imprisoned person lodges a claim either: