Policy

Last amended: June 2022

Who can lodge a claim?

A claim for war widow(er)'s pension or orphan's pension can be made by a:

Legal definition of reasonable satisfaction

The term reasonable satisfaction is the civil standard of proof that applies in Australian courts on matters other than criminal proceedings. To be reasonably satisfied, a delegate must consider that a piece of evidence is more likely than not to be true. The reasonable satisfaction standard of proof is also referred to as the balance of probabilities.

Summary table

The following table summarises the circumstances when a full (standard), modified or no proof of identity (POI) check is required for a veterans' compensation claim:

If a person makes a claim for a service pension, income support supplement, disability compensation payment or dependant’s pension that is not a proper claim it can be regarded as an Initial (or informal) claim.

This chapter outlines the requirements of a proof of identity (POI) check

See Also

Last updated: 25 November 2008

Commission not bound by rules of evidence

VEA→

The Commission does not have to act in a formal manner, nor is it bound by rules of evidence when making decisions in relation to pensions. Evidence such as hearsay evidence which would not be admissible in a court of law, may be used by a delegate to establish reasonable satisfaction in a case.

This chapter details what is involved in lodging or withdrawing a claim for qualifying service or pension.

This section contains the following topics:

Types of proof of identity

There are four types of proof of identity (POI) checks which can be carried out:

When can a claim be withdrawn