External
Procedure
Where a claim is determined

Income Support claims are processed on a national, rather than state, basis. The location in which a claim is determined may change at management discretion. For the most up to date processing location/s, follow this link to the National Income Support Directory.     

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The Income Support Hub (ISH) shows where a claim is being assessed and who it is being assessed by. The Inbox can be sorted to show all claims assigned to a particular state or person, by selecting an state and/or assessor from the “Assigned to” drop down box.

 

National Income Support Directory

http://sharepoint/servingourcustomers/incomesupport/documents/08217410E.tr5

 

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