Veterans' Login Service
The Choice and Maintainability in Veterans’ Services’ (CMVS) Veterans’ Login Service (VLS) release delivered more choice for DVA clients in how they access DVA online services.
MyAccount - user comments
"This is the first time I have used this site. I am not particularly computer literate, yet I found it quite user friendly. Thanks.
Tom - MyAccount user
MyAccount - Simulation
To experience the benefits of MyAccount click on this link.
MyAccount - May 2014
The May 2014 MyAccount release included:
MyAccount - November 2013
The November 2013 MyAccount release included:
- Request Prior Approval for Medical Treatment;
- Update Income and Asset Details;
- Change Payment Destination
- Expanded Travel Claim Lodgement (October 2013)
- Nominate a representative (August 2013)
- Submit a primary claim
MyAccount - May 2013
The May 2013 MyAccount release included:
- Request permission to use a Service Badge;
- Request Official Commemoration;
- Search for an Official Commemoration
- Notify DVA of Overseas travel;
- View Additional Business Data; and
- Online Lodgement – initial liability
MyAccount 2011-2012
The first MyAccount releases included:
MyAccount - what was delivered?
MyAccount is the hub for a number of initiatives deemed by DVA executive as crucial to meeting DVA's strategic objectives.
Each MyAccount release was delivered well within tolerances for timeliness and budget.
MyAccount releases are listed below.
MyAccount objectives
Key deliverables for the MyAccount project were to:
TBIS - user comments
"[CMVS] brought about a new way of doing things in DVA and lead the way in positioning DVA to meet clients’ needs in today's society. A more efficient and user-friendly system."
Nick Fountain – A/g Assistant Director RAP Operations