External
Recording Length of Incapacity allows the progress toward 45 weeks to be monitored and, where it appears likely the 45 week total will be reached, helps ensure that:
- the client is advised of the impact of reaching the 45 weeks, including the possibility of a reduction in the rate of compensation payable. Four to eight weeks advance warning of this is recommended;
- action is taken by the use of resubmit to ensure that the client's case is recalculated once the 45 weeks total is reached. It is important that this action is taken promptly to reduce the possibility of an overpayment occurring.