External
It is useful to have a good general understanding about terminology used in Comcare and the various entitlements for current employees before reading this volume.
In particular, it is recommended that the following volumes be read:
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Volume 11 — Direct Payments;
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Volume 12 Overpayments & Recovery; and
Any queries about Volume 14 should be addressed to the Operations Group, using the Operations Help Desk E-mail address.