External
- The three major areas of enquiry are likely to be taxation, superannuation and entitlements following separation.
Taxation
- No advice should be given to employees on any taxation issue. All enquiries from employees should be referred to the Australian Taxation Office or to the employee's Human Resources (HR) area.
Superannuation
- All that can be advised is that superannuation payments included in packages will affect any ongoing incapacity payments. No other advice should be provided (the employee should be referred to their HR area or to ComSuper.)
Continued Entitlements
- No advice of possible continuing incapacity amounts should be given to any employee or employer until all figures for the individual case are available.
- Employees can be advised that, where liability exists and subject to all normal review and approval processes:
- medical expenses will continue to be paid;
- entitlement to incapacity payments will continue but must be assessed on a case by case basis and cannot be calculated until all separation payments are notified to Comcare;
- other employment will affect incapacity payments;
- reviews of their compensation claim will continue.
Redemptions
- I — n assessing payments following redundancy, consider the compulsory redemption provisions under section 30 of the SRC Act. In each calculation there should be a note on file to indicate whether or not the application of these provisions has been assessed.